• Handling customer enquiries via phone, email, and live chat.
• Resolving service issues and providing effective solutions.
• Maintaining accurate customer records in CRM systems.
• Escalating complex technical problems to specialist teams.
• Monitoring service...
Led mechanical design projects from concept to production. Conducted stress analysis and testing. Collaborated with production teams to improve manufacturability. Managed supplier technical requirements. Ensured compliance with UK safety standards.
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